Communications Division

Contact Information
Emergency        9-1-1
Urgent Calls        (323) 587-5211
Business Calls    (323) 584-6254
FAX                    (323) 584-1137

Coral R. Wanke, Communications Supervisor
Lt. Christopher Bonzer, Communications Manager

Contacting the Police Department

The Huntington Park Police Department provides quality customer service to the general public and other law enforcement agencies.  When calling the police department to report an incident, please be prepared to provide the complete address where assistance is needed, be able to tell the dispatcher why you need help, remain calm and speak clearly.  It is helpful if the caller is able to provide as much information as possible. We do take information from anonymous reporting parties.

Staff

The Communications Division at the Huntington Park Police Department is staffed by highly trained Communications Operators and a Communications Supervisor.  Staffing is supplemented with three (3) part-time cadet positions and two (2) part time on call dispatchers; normally working 20 hours per week.  Full-time Communications Division personnel work a 4/10 schedule and rotate shifts every six months.

Additionally, dispatchers handle all radio traffic on two frequencies and in the absence of Records Division personnel, are responsible for all California Law Enforcement Telecommunication System (CLETS) computer entries.

Call Statistics

During the year 2006, dispatchers received a total of 92,305 calls for service.  This figure does not include calls which were transferred to other divisions or calls in which the caller only requested information and did not generate a call for service.  During that year, a total of 41,155 9-1-1 calls were received by Communications personnel.  Response time for calls for service are categorized as follows:

Routine Calls             Average Response Time  7:35 minutes

Priority Calls              Average Response Time  4:10 minutes

Emergency Calls        Average Response Time  2:34 minutes